- Supervise and train cafe staff, ensuring excellent service standards are consistently met.
-Manage daily operations, including opening and closing procedures, inventory management, and ordering supplies.
-Handle customer inquiries and resolve complaints in a timely and professional manner.
-Ensure compliance with health and safety regulations, cleanliness standards, and company policies.
-Monitor and maintain the quality of food and beverages served, ensuring consistency and customer satisfaction.
-Assist in preparing and serving food and drinks during peak hours.
-Maintain staff scheduling and ensure adequate coverage during busy periods.
-Work closely with the cafe manager to implement promotions and special events.
-Promote a positive and collaborative work environment.

-Experience: Minimum 2-3 years of experience in a supervisory or leadership role in the food and beverage industry (cafe or restaurant experience is a plus).
-Strong leadership and team management skills.
-Excellent communication and customer service skills.
-Ability to multitask and work under pressure in a fast-paced environment.
-Basic knowledge of inventory management and ordering systems.
-Proficient in the use of point-of-sale (POS) systems.
-Knowledge of food safety standards and regulations.