-Assist the sales team with administrative tasks, including order entry, invoicing, and follow-ups.
-Coordinate and manage sales documentation, contracts, and reports.
-Handle customer inquiries and provide support to clients, both in-person and via phone or email.
-Communicate effectively with Chinese-speaking customers and partners.
-Help maintain and update customer records in the CRM system.
-Assist in preparing sales presentations and promotional materials.
-Ensure smooth delivery of products/services and resolve any customer issues.
-Education: High school diploma or equivalent; degree in Business or related field is a plus.
-Experience: Minimum 1 year of experience in a sales support or administrative role.
-Language Skills: Fluent in Mandarin Chinese (spoken and written) and English.
-Strong communication and interpersonal skills.
-Ability to handle customer inquiries professionally and promptly.
-Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
-Good organizational and time management skills.
-Attention to detail and accuracy.