-Provide technical support for hardware, software, and network-related issues.

-Install, configure, and maintain IT equipment (computers, printers, networking devices).

-Assist with system updates, backups, and security measures.

-Troubleshoot and resolve technical issues in a timely manner.

-Manage user accounts and permissions.

-Maintain documentation for IT processes and systems.

-Collaborate with external vendors for equipment repairs and upgrades.

-Proven experience in IT support or a related role.

-Strong knowledge of computer systems, networks, and troubleshooting.

-Familiarity with common software and hardware (Windows, macOS, Microsoft Office, etc.).

-Good problem-solving and communication skills.

-Ability to work independently and manage multiple tasks.

-Bachelor’s degree in Information Technology or related field (preferred).

-Basic knowledge of networking (Wi-Fi, LAN, routers) is a plus.

-Fluency in Khmer and English (both written and spoken).