Position Summary:
We are seeking a detail-oriented administrative staff member with experience in the medical field to support day-to-day coordination and operational tasks. You will work closely with the Medical Liaison Officer and handle administrative functions to ensure smooth case processing and office support.
Key Responsibilities:
•Support patient registration, data entry, and medical document preparation
•Schedule and confirm medical consultations, appointments, and follow-ups
•Assist in organizing and filing medical records in Khmer, Chinese, or English
•Maintain office files, clinic schedules, email communication logs, and document flow
•Liaise with local clinics, labs, and service providers for pre-travel preparations (e.g., COVID tests, imaging, blood work)
•Help follow up with patients regarding payment receipts, insurance documents, or other administrative needs
•Assist in preparing consent forms, travel packets, and printed instructions for patients
•Provide backup support to the Medical Liaison Officer in translation or patient-facing duties when needed
•Help with simple reporting, document translation (if capable), and basic logistics

Required Qualifications:
•Bachelor’s degree or diploma in Health Sciences, Nursing, Public Health, or related field
•1–3 years of experience in healthcare, medical admin, or patient coordination preferred
•Familiar with medical terminology and patient record handling
•Good command of English and Khmer (Chinese is a plus)
•Strong organizational and communication skills
•Comfortable using Microsoft Office, Google Workspace, and scheduling tools
•Detail-focused and reliable with a commitment to patient confidentiality
•Team-oriented and proactive
Preferred Attributes:
•Empathy and professionalism when dealing with patients and their families
•Ability to multitask in a fast-paced environment
•Flexibility to support occasional weekend or after-hours needs during urgent cases
•Willingness to grow with the company and potentially take on expanded responsibilities
Compensation & Benefits:
•Competitive salary (based on experience)
•Opportunities for professional development
•Collaborative working environment with a social mission
•Potential for performance-based bonuses