• Maintain and support IT systems, networks, and hardware.
• Monitor and resolve technical issues related to software, hardware, and networks.
• Install and configure software and hardware.
• Ensure data security and manage system backups.
• Provide technical support to employees and resolve IT-related issues.
• Assist in the implementation of new IT projects and upgrades.
• Document and maintain IT procedures and policies.

• Proven experience as an IT Officer or similar role.
• Strong knowledge of computer systems, networks, and IT infrastructure.
• Familiarity with security protocols and best practices.
• Problem-solving skills and ability to work under pressure.
• Excellent communication and interpersonal skills.
• A degree in Computer Science, Information Technology, or a related field.