Plan and oversee daily logistics operations, staffing and resource allocation.
Coordinate collection, transportation, storage and delivery of goods.
Manage import, export and cross-border shipments where applicable.
Ensure shipment documentation is accurate and coordinate customs procedures with authorized brokers.
Prepare and review service quotations, shipment costing and supplier charges.
Select, negotiate with and evaluate transport providers, freight forwarders, warehouses and other service partners.
Establish operating procedures for shipment tracking, cargo handling, delivery confirmation and incident reporting.
Monitor delivery schedules and resolve delays, shortages, damage and customer complaints.
Coordinate with Sales and Finance on customer requirements, billing documents and operational profitability.
Maintain inventory accuracy and warehouse controls where warehousing falls within the department’s scope.
Lead and train the logistics team and promote safe working practices.
Report operational performance, costs, service issues and improvement actions to management.
Bachelor’s degree in Logistics, Supply Chain, Business or a related field, or equivalent practical experience.
At least 5 years of relevant experience, including 2 years in a supervisory or management role.
Experience in transportation, freight forwarding, distribution or warehouse operations.
Familiarity with shipment documentation, Incoterms and customs coordination.
Experience with Cambodian and regional cross-border logistics is an advantage.
Strong costing, negotiation, planning and problem-solving skills.
Ability to manage service partners and handle urgent operational issues.
Working proficiency in English; Khmer and/or Vietnamese is an advantage.
Proficiency in Excel and logistics or inventory management systems.