Customer Acquisition: Find and attract new customers to Well Kids Clinic.
Service Promotion: Promote clinic services, health packages, and memberships to families.
Sales & Booking: Handle customer enquiries, explain services, and convert enquiries into bookings and sales.
Customer Follow-Up: Follow up with potential and existing customers to encourage bookings and repeat visits.
Marketing Activities: Support social media, promotional campaigns, and customer engagement.
Customer Relationships: Build and maintain good relationships with parents and caregivers.
Sales Reporting: Maintain accurate sales records and report sales performance.
Sales Targets: Achieve assigned booking, package sales, membership, and revenue targets.
Diploma or Bachelor's Degree in Marketing, Sales, Business Administration, or a related field is preferred.
At least 1 year of experience in sales, marketing, or customer service is preferred.
Good communication, presentation, and negotiation skills.
Ability to promote services, handle enquiries, and close sales.
Good customer service and follow-up skills.
Basic computer skills and knowledge of social media.
Strong organizational and problem-solving skills.
Friendly, proactive, responsible, and target-oriented.
Able to work independently and as part of a team.
Respect patient confidentiality and follow clinic policies.
Willing to work according to the clinic's schedule and roster.