- Welcome and assist customers in the showroom and understand their bedding and furniture needs.
- Provide professional consultation and recommend suitable beds, mattresses, wardrobes, and related furniture products.
- Explain product features, quality, prices, promotions, and payment options to customers.
- Follow up with customers through phone, Telegram, Facebook, or other channels.
- Achieve individual and team sales targets.
- Prepare quotations, sales orders, and other necessary sales documents.
- Maintain good relationships with existing and potential customers.
- Keep the showroom and product displays clean, organized, and attractive.
- Coordinate with the delivery and installation teams to ensure smooth customer service.
- Handle customer questions, feedback, and complaints professionally.
- Stay updated on product knowledge, promotions, and competitors' products.
- 1+ year of experience in Sales, Customer Service, or Furniture Retail is preferred.
- Experience in bedding, mattress, furniture, or home-decor sales is an advantage.
- Good communication, negotiation, and customer-service skills.
- Friendly, confident, proactive, and service-oriented personality.
- Able to explain products clearly and persuade customers professionally.
- Good teamwork and problem-solving skills.
- Able to work under sales targets.
- Basic computer skills, including Microsoft Office and/or sales systems.
- Willing to work on weekends or according to showroom business hours.
- Language: Khmer required; basic English or Chinese is an advantage.