Manage and maintain strong relationships with parents, students, and key school clients.
Handle customer inquiries, requests, feedback, and concerns professionally.
Manage student accounts, enrollment information, tuition payments, and related services.
Follow up with parents regarding outstanding payments, renewals, and school services.
Coordinate with Admissions, Finance, Academic, and Administrative departments.
Develop strategies to improve customer satisfaction, retention, and school enrollment.
Prepare regular account, customer, and performance reports for management.
Identify opportunities to increase student enrollment and strengthen client relationships.
Resolve account-related issues efficiently and provide appropriate solutions.
Ensure excellent customer service and represent the school professionally.

Bachelor’s degree in Business Administration, Marketing, Management, Education, or a related field.
Minimum 5 years of experience in Account Management, Customer Relationship Management, Sales, or a related role.
Experience in an international school or education industry is highly preferred.
Strong English communication skills, both written and spoken.
Excellent interpersonal, negotiation, and relationship-management skills.
Strong leadership, problem-solving, and decision-making abilities.
Good knowledge of Microsoft Office and CRM/account management systems.
Strong organizational and time-management skills.
Customer-focused, proactive, professional, and detail-oriented.
Able to work independently and effectively with different departments.

Industry : International School
- Working days : Monday - Friday
- Working hours : 8:00AM - 5:00PM
- Location : Russey Keo, St. Chea Sophara