Customer Service: Greet and welcome customers, understand their cooking and lifestyle needs, and recommend suitable kitchen electronics (e.g., blenders, air fryers, coffee makers, microwaves, cookers).
Product Demonstration: Demonstrate product features, functions, and proper usage to customers to highlight value and benefits.
Sales Generation: Achieve and exceed daily, weekly, and monthly individual and store sales targets.
Store Merchandising: Maintain a clean, organized, and visually appealing sales floor, ensuring all displays and stock shelves are properly arranged and tagged.
Inventory & Stock Management: Monitor inventory levels, assist with stock replenishment, and report low-stock items or damaged goods to the store supervisor.
Transaction Handling: Process sales transactions accurately using the cash register or POS system, handling payments, returns, and exchanges smoothly.
After-Sales Support: Answer customer inquiries, assist with warranty or maintenance questions, and provide reliable after-sales care.
Experience: Proven experience in retail sales, customer service, or electronics sales is preferred (FMCG or home appliance background is a strong plus).
Product Knowledge: A strong interest in or willingness to quickly learn about kitchen appliances, home electronics, and modern cooking gadgets.
Communication Skills: Excellent interpersonal, listening, and verbal communication skills with a friendly and approachable demeanor.
Sales Drive: Goal-oriented with a passion for meeting targets and providing quality recommendations.
Education: High school diploma or equivalent; a degree in Business Administration, Marketing, or a related field is an advantage.