Key responsibilities
1.Sale target achievement
2.Sale and marketing management
3.Sale admin & sale operation management
Qualification and requirement
1.At least 2-3 Years experiences in conductive tasks related the above key responsibilities
2.Experiences in staff and team management
3.Be able to communicate in English. Mandarin is a plus.
4.Store management experiences and skill
5.Able to lead the store to perform well, to grow and to achieve the set target
Working behavior needed
1.Be matured in staff management and team works
2.Leadership with patient behavior
3.Work initiative, result oriented and personal growing mindset
4.Challenging and strong commitment toward teamwork growth
Benefit
1.Basic salary: starting from USD500 negotiable based on qualification and experience
2.Miscellaneous: NSSF
3.Individual performance incentive
4.Monthly group incentive based on sale target
5.Semin-Yearly individual incentive based on business performance & performance appraisal
6.Annual leave: 10 days per year
7.Sick leave: 5 days per year
8.Special leave: 3 days per year

1.Sale target achievement

Weekly meeting with sale and marketing team and Head of Sale to follow up the sale performance and action to achieve monthly target
Prepare weekly meeting report on sale & marketing to Head of Sale

2.Sale and marketing management

Manage store/showroom
o Ensure the store is clean, well-organized, and welcome to customer
(store area: in front of shop, inside shop, backside)
o Re-arrange display to look attractive
o Ensure proper display and organization of merchandise
o Inspect, report, and coordinate the repairing of damage products/materials in store to Management
o Check price tag update and list of pricing items
o Watering and take care plants
o Check all electronic things when opening store & closing store
o Utilities, internet, stationery and everything of showroom & office
o Oversee the day-to-day Operation to ensure efficient and smooth operation of Store

Manage online sale channel:
o FB: discuss with team to create content for FB page, respond and sell to customers
o TT: the same as FB
o Instagram: the same as FB
o Grab: posting, monitoring, promoting and sale by sale consultant
o Khmer 24: posting, monitoring, promoting and sale by sale consultant
o Telegram Channel for retail customer: updating the information of product and promotion in the channel by sale consultant

Manage sale consultants:
o Monitor Sale Consultant and Cleaner’s daily job
o Ensure the highest level of customer service is maintained
o Create and implement strategies to achieve sales targets
o Understanding marketing trends, customer needs.
o Reaching out to customers via phone, email, social media with fast and responsive service to close sale.
o Sale consultants know well how to communicate with customers for good and caring services/consultation
o Sale consultants need to know clearly about product, stock, promotion, price
o Keep relationship with old customers and new customers
o Find solution if any problem and support product to customers
o Make video/marketing activities to promote products/promotion
o Warm smile with good uniform and nice look

3.Sale admin & sale operation management
o Arrange cashier/sale consultant documents on the cashier desk
o Make price tag and product price list
o Manage customer service from A to Z to make sure the sale process, delivery process, installation process, payment process is smooth with customer satisfaction
o Prepare and follow up:
report of customer purchasing items (ឥវ៉ាន់ភ្ញៀវផ្ញើ)
report of stock-in/out of product in the store
report of product ordering to display and sell in the store
o Check products in store to make sure it’s no damage. If there is damage of product and damage items in the store, request to Operation Team and coordinate to get repaired.
o Manage payment, cash transaction, daily cash report, daily expenses, monthly expenses of the store
o Manage and prepare sale report of sale consultant team
o Prepare weekly/monthly sale meeting and report
o Request stationery, assets, accessories, cash for the store usage
o Manage staff attendance & leave request
o Manage phone usage and keys of the store and warehouses
o Coordinate the information and communication flow to staff if necessary
o Work with Operation team on stock update
o Conduct performance appraisal of Sale Consultants
o Conduct coaching/training/guiding to Sale Consultants
o Conduct other works requested by Head of Sale and MD