- Manage overdue accounts and follow up on loan repayments from customers.
- Contact customers to negotiate payment plans and resolve outstanding balances.
- Monitor AR aging reports and prepare recovery performance reports.
- Coordinate with the Sales, Finance, and Legal teams on collection activities.
- Ensure all recovery processes comply with company policies and regulations.
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- At least 3 years of experience in Accounts Receivable (AR), Loan Recovery, or Credit Collection.
- Strong negotiation, communication, and problem-solving skills.
- Proficient in Microsoft Office (especially Excel) and financial systems.
- Able to work under pressure and achieve collection targets.
- Experience in the Automotive, Truck, or Financial Services industry is an advantage.